Horizons Telephone Teller

Your 24 hours, 7 days a week direct online telephone teller.

Telephone Teller allows you access to your account by telephone.

By simply dialing (607) 771-6845, entering your member account number (printed on your statement) and Personal Identification Number (PIN), members are able to transfer funds, make loan payments, obtain balance inquiries and much, much more. Members choose their own 4-digit PIN by filling out a Telephone Teller application form (available at any Horizons location) and submitting the completed form to Horizons FCU. The system is menu driven and customized for each individual account based on services that you have at the credit union.

Transfers made via Horizons Telephone Teller are subject to the same Federal Regulation D restrictions as are other automatic and electronic transactions. Savings accounts are limited to a combined total of 6 such transactions per month.

With Telephone Teller you can:

  • Make withdrawals
  • Make transfers
  • Make balance inquiries
  • Make loan payments

What you need:

  • Register by filling out an application
  • Any telephone
  • Your member account number
  • Your Telephone Teller PIN
  • Call Telephone Teller at (607) 771-6845
On October 1, 2021, our operating systems will begin to merge. You will not be able to access your Horizons accounts online at the close of business Thursday, September 30, 2021 while we complete the system merge. All branches, including the Binghamton Main Street Branch, will be closed Friday, October 1, 2021 and Saturday, October 2, 2021. Beginning Monday, October 4, 2021 you will be able to register to access your account online and/or at any current branch location, as well as the Johnson City branch located at 760 Harry L Drive in Johnson City. Once registered, you can enjoy all the online benefits of Empower Federal Credit Union membership.