A tech support scam is going around, affecting over 200 million people.
The tech-support scam involves exploiting people by infecting, or pretending to infect, their computer with a virus and offering to resolve the issue for a fee. Scammers often pose as well-known tech companies and use phones or internet pop-ups to warn the victim of a threat to their computer. When the victim accepts help, the scammer will ask for permission to use remote access to resolve the issue. With remote access, the scammer has the ability to install a virus, access personal files and control programs on the victim’s computer.
Horizons FCU urges its members to use caution when interacting with people online; never give someone you don’t know access to your computer or any personal information. If you or someone you know has encountered a scam, don’t hesitate to file a complaint with the FTC at www.ftccomplaintassistant.gov or 877-FTC-HELP.