Be alert that members are receiving fraudulent checks along with an attached letter with instructions to participate in a “secret shopper” program. The letter dictates that you deposit the check and use the funds to buy thousands of dollars worth of gift cards, then email the redemption codes to an email address. These are scams and are not to be trusted. Please call us or ask at the teller window before depositing any money into your accounts if you have received a letter and/or check that is similar.

Please be sure to monitor your accounts and notify us immediately if you notice suspicious activity.

You can monitor your accounts conveniently through Horizons @ Home, Horizons Mobile, or Telephone Teller. Our free CardValet app will also help you monitor and control your debit card transactions.

Be sure to never share your PIN with anyone and safeguard your finances.

To protect against theft and unauthorized use of your credit and debit cards, Horizons FCU monitors your card activity. As part of this protection, transactions made outside of your normal activity area can cause problems and unwanted blocks on your cards. Before you travel, please contact us at (607) 724-5876 and let us know the dates of your trip and where you’ll be going, along with contact information, so that we can ensure your card will not be denied.