HORIZONS @ HOME

US CONTACT

Contact Us

We’re here to help. Contact us today!

Email us 24 hours a day, seven days a week!

Lost or Stolen Credit Card – (607) 724-5876 during business hours. On weekends, holidays or after credit union hours call 800-442-4757.

Lost or Stolen Debit Card – (607) 724-5876 during business hours. On weekends, holidays or after credit union hours call 800-472-3272.

Gift Cards 24 hour number – (866) 833-2370. Gift cards can not be blocked by Credit Union Staff. Please call toll free number 24/7.

PO Box 1881, Binghamton, NY 13902-1881
221373710

If you wish to file a complaint, you may do so by contacting the Supervisory Committee at:

Horizons FCU Supervisory Committee
c/o Firley, Moran, Freer & Eassa, CPA, P.C.
125 East Jefferson St., Suite 920
Syracuse, NY 13202

Please note: The above e-mail address is not a secure means of communication. Please DO NOT send account numbers, inquire about specific account information, or request changes to your account when corresponding through email. For account related inquiries, please visit your nearest Horizons FCU location or call us at (607) 724-5876.

Menu
On October 1, 2021, our operating systems will begin to merge. You will not be able to access your Horizons accounts online at the close of business Thursday, September 30, 2021 while we complete the system merge. All branches, including the Binghamton Main Street Branch, will be closed Friday, October 1, 2021 and Saturday, October 2, 2021. Beginning Monday, October 4, 2021 you will be able to register to access your account online and/or at any current branch location, as well as the Johnson City branch located at 760 Harry L Drive in Johnson City. Once registered, you can enjoy all the online benefits of Empower Federal Credit Union membership.