"To meet our members needs for quality financial services and to provide those services in a professional, convenient and efficient manner while maintaining financial stability."
Member Safety Alerts
To protect against theft and unauthorized use of your credit and debit cards, Horizons FCU monitors your card activity. As part of this protection, transactions made outside of your normal activity area can cause problems and unwanted blocks on your cards. Before you travel, please contact us at (607) 724-5876 and let us know the dates of your trip and where you'll be going, along with contact information, so that we can ensure your card will not be denied.
The following are press releases from the Internet Crime Complaint Center (IC3) which provide tips on identifying and protecting yourself from various scams perpetrated by cyber criminals, and the National Credit Union Administration (NCUA), the national credit union governing body. For more information, visit IC3 at http://www.ic3.gov or NCUA at http://www.ncua.gov.
ALEXANDRIA, Va. (Jan. 21, 2014) – The National Credit Union Administration today warned consumers to beware of a new telephone fraud, known as a “vishing” scheme, that is using the agency’s name in an attempt to obtain personal financial information.
Several credit union members have been contacted by an automated phone call claiming to be from NCUA and notifying consumers their debit cards have been compromised. The call then asks the receiver to follow prompts, which request personal information, including sensitive financial data and personal identification information.
Anyone contacted by this so-called “vishing” scheme should immediately contact NCUA’s Consumer Assistance Center Hotline at 800-755-1030 or by email at firstname.lastname@example.org to report the scam. Operators answer calls Monday through Friday between 8 a.m. and 5 p.m. Eastern.
NCUA neither seeks personal information from consumers over the telephone nor handles day-to-day maintenance of member account information. NCUA works with law enforcement agencies, including the FBI, to protect consumers from frauds of this nature.
NCUA urges consumers to never verify or release personal financial information to unknown callers.